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How Check-Ins Work

This documentation goes over how check-ins and reservations work

Overview​

Check-ins and reservations are a fundamental part of Zentry Pass that enables employees to visit locations.

Reservation​

Before an employee can visit a location, a reservation must be created.

Employees can create reservations by using the Zentry Pass mobile app.

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Future releases of Zentry Pass will allow Employer Admins to create reservations in the dashboard

Check-In​

After a reservation has been created, the employee can check-in to the workspace through the mobile app.

Check-ins record the location of the user and the time they checked-in.

Check-In Restrictions​

  • Geo Fenced:
    Check-ins are geo-fenced. The user must enable location services on their mobile device, grant access to Zentry Pass, and must be within the allowed radius of the workspace.
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After they check-in, we do not track their location.

  • Within Reservation Window:
    Check-in must occur within 6 hours of the reservation.

Check-Out​

When an employee is finished at the workspace, they should check-out via the mobile app.

Just like check-in, check-outs record the location of the user and the time they checked-out.

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Check-outs are not geo-fenced. Employees can check-out from anywhere.

Viewing Reservations and Check-Ins​

Employee check-ins and reservations can be viewed at Zentry Pass > Select an Employee > Check-Ins and Reservations

Use the filters to get historical data or limit to a specific time frame.

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Auto Check-Ins​

If a reservation is not checked-in to within 30 minutes after the reservation date and time, then a check-in will automatically be made.

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It is up to the employee and employer to manage their reservations.

Cancelling Reservations​

Employees can cancel reservations in the mobile app.

API​

Learn how to use our API here